Your lifetime workmanship warranty

Car Studios provides a limited lifetime workmanship warranty for automotive window tint professionally installed by our team. For this voluntary warranty, “lifetime” means the period during which the original purchasing customer owns the originally tinted vehicle. Coverage begins on completion and handover and is not transferable upon sale or change of ownership.

Covered workmanship defects may include persistent peeling or lifting caused by improper installation, installation-related adhesive failure, or significant persistent bubbles caused by defective workmanship, after a reasonable curing period. Each claim is assessed on its cause and the condition of the glass and film.

Colour stability — no discolouration

Car Studios warrants that eligible automotive tint film supplied and installed by us will not develop material, abnormal discolouration attributable to a defect in the supplied film during the original customer's ownership of the vehicle. This includes significant unwanted colour shift, such as abnormal purple fading, where caused by a covered film defect.

Colour appearance may vary with lighting, viewing angle, glass colour and factory privacy glass. The warranty does not promise that film will look identical under all lighting conditions. Coverage of manufacturing defects is subject to the actual product installed and any applicable manufacturer warranty, without limiting Car Studios' own express promises or statutory obligations.

Minor dust, specks and trapped contamination — warranty exclusion

Car Studios takes reasonable care to clean and prepare all glass surfaces before installing window tint.

However, automotive window tinting is a manual installation process performed on existing vehicle glass. Despite professional preparation and careful installation, small, isolated dust particles, tiny specks, fibres or minor contamination may occasionally become trapped between the film and glass.

Minor trapped particles alone do not automatically constitute defective workmanship or justify removal and replacement of the film.

Where contamination is excessive, prominently clustered, materially affects visibility or indicates installation below reasonable professional standards, Car Studios will assess the concern individually.

Nothing in this exclusion limits the customer's rights under Australian Consumer Law.

Scratches and other exclusions

This voluntary warranty does not cover damage caused by events unrelated to defective film or installation, including:

• Scratches, scuffs, gouges or abrasion caused after installation by cleaning tools, jewellery, seatbelt buckles, sharp objects, pets, cargo or other contact.
• Scratches or defects already present in the vehicle glass before tinting, including damage made more visible after film installation.
• Damage from razor blades, abrasive pads, harsh chemicals, stickers, suction mounts, adhesive tape or unauthorised film removal.
• Damage caused by later glass replacement, window mechanism repairs, aftermarket accessories, collisions, vandalism or third-party alterations.
• Pre-existing damage or failure of rear-window demister lines, antennas, glass seals, trims or window mechanisms, except to the extent caused by Car Studios' failure to exercise due care and skill.
• Normal curing effects that resolve within a reasonable drying period, including temporary moisture pockets, slight haze or temporary optical distortion.

Important: Scratches or damage caused by Car Studios during installation are not excluded merely because they are described as scratches. We will assess credible concerns about installation damage and comply with Australian Consumer Law.

Curing and aftercare

Freshly installed tint needs time to dry and stabilise. Depending on film type, glass, temperature and humidity, temporary haziness, moisture patterns or small water pockets may remain during curing. Some films can take several weeks to settle fully.

• Do not lower freshly tinted opening windows for at least 48–72 hours, or longer if advised by our installer.
• Avoid cleaning the inside of the tinted glass for at least 7 days, or longer where the film manufacturer's instructions require it.
• After curing, use a clean soft microfibre cloth and a mild cleaner confirmed suitable for the installed tint film.
• Do not use abrasive tools, razor blades, sharp scrapers or incompatible chemicals on the tinted surface.
• Avoid attaching stickers, suction cups or adhesive accessories directly to the film unless approved for that product.
• Contact us if persistent bubbles, lifting or unusual colour changes develop.

Where the actual film manufacturer's aftercare requirements are stricter, the product-specific instructions supplied at handover take precedence. These recommendations do not remove statutory rights.

Film performance and factory glass

Window film does not make automotive glass unbreakable or scratch-proof. Heat-rejection, infrared and UV performance depend on the specific film installed, the test method and the vehicle's existing glass. Factory privacy glass and tint film are not the same product; visual shade can differ across windows.

Car Studios will install film intended to comply with applicable Victorian vehicle tinting requirements, taking account of the glass and vehicle configuration. Later modifications or unrelated vehicle defects are outside this voluntary warranty where they cause the issue.

How we assess warranty claims

Contact Car Studios with the original invoice or other reasonable proof of service, vehicle registration or VIN, photographs where practical, and a description of the concern. We will arrange a reasonable opportunity to inspect the vehicle.

For an eligible covered defect, Car Studios will provide an appropriate remedy at no charge for that defect, such as rectification or removal and replacement of affected film. The chosen voluntary remedy will reflect the nature of the defect and must not limit remedies required by Australian Consumer Law.

Customers should contact us before unnecessary third-party removal or reinstallation, except where prompt action is reasonably needed to prevent damage. If an issue is outside this voluntary warranty, any inspection or replacement charges will be disclosed and agreed before work. For a valid warranty claim, Car Studios will bear the reasonable costs of its covered rectification. Reasonable additional costs recoverable under Australian Consumer Law remain unaffected.

Australian Consumer Law

Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law. For major failures with the service, you are entitled:

• to cancel your service contract with us; and
• to a refund for the unused portion, or to compensation for its reduced value.

You are also entitled to choose a refund or replacement for major failures with goods.

If a failure with the goods or a service does not amount to a major failure, you are entitled to have the failure rectified in a reasonable time. If this is not done you are entitled to a refund for the goods and to cancel the contract for the service and obtain a refund of any unused portion.

You are also entitled to be compensated for any other reasonably foreseeable loss or damage from a failure in the goods or service.

This voluntary warranty is in addition to those rights and does not exclude, restrict or modify them.

Warranty provider and documentation

Car Studios Pty Ltd
3 Trade Place, Vermont VIC 3133, Australia
Email: info@carstudios.com.au
Phone: 0412 208 380

Your invoice or service record should identify the vehicle, installation date, film brand and series, tinted windows and any manufacturer-specific coverage. No separate manufacturer registration is promised unless confirmed in your product documentation. Terms issued at purchase apply to that transaction; later updates do not retrospectively reduce existing rights.

Need help with your tint?

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