Return and Refund Policy

Thank you for shopping at Car Studios.

If for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.

The following terms are applicable for any products that You purchased with Us.

 

Your Order Cancellation Rights

Car Studios Ceramic Coating Services and Products -

Peace of Mind Guarantee

Car Studios values your satisfaction and strives to provide a seamless experience with our ceramic coating services and products. We understand that circumstances may arise, and to offer you peace of mind, we have implemented the following guarantee:

 

Peace of Mind Guarantee:

 

Eligibility:

 

To be eligible for a full refund, products must be returned within 30 days of delivery.

    • Products must have been used at most 1/4 of the content.
  1. How to Initiate a Return:
    • Contact our customer service team at [info@carstudios.com.au] to initiate the return process.
    • Provide your order number, a detailed reason for the return, and clear product images if there are defects.
  1. Return Shipping:
    • Customers are responsible for return shipping costs unless the return is due to a manufacturing defect or an error on our part.
    • We recommend using a trackable shipping service to ensure the safe return of the product.
  1. Refund Process:
    • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
    • If approved, your refund will be processed, and a credit will automatically be applied to your original payment method within a reasonable timeframe.

 

Exceptions:

  • Customised or personalised products or services may only be eligible for return if there is a manufacturing defect or an error on our part.

 

Contact Information:

If you have any questions or concerns regarding our return policy, please get in touch with our customer service team at [info@carstudios.com.au].

 

Car Studios reserves the right to update or modify this return policy without prior notice. It is the customer's responsibility to review the return policy periodically for changes.